There are numerous areas of application for a questionnaire that can be created using an Excel template. In this article, we provide an employee questionnaire, a customer survey form and an event feedback form.
Questionnaire for the employee survey template
The following questions are asked in this questionnaire. The answers can be rated from 1 to 6 according to the school grading principle. Individual questions should be answered in writing.
Here is an example from the questionnaire survey:
Details of the employee survey
General information
Employee: Name, department, position, length of employment
Date:
Job satisfaction
Job:
- How satisfied are you with your current job?
- Do you find your tasks meaningful and challenging?
- Do you have sufficient freedom to act and make decisions?
Working conditions:
- Are you satisfied with your working environment (e.g. noise, lighting, equipment)?
- Are the working hours and break times fairly regulated?
- Is the work equipment provided (e.g. computer, software) sufficient?
Colleagues and team:
- How do you rate the cooperation with your colleagues?
- Is there good cooperation and mutual respect in the team?
- Do you feel well supported in the team?
Leadership and communication
Superiors:
- How satisfied are you with the leadership of your supervisors?
- Are management decisions transparent and comprehensible?
- Do you receive sufficient feedback and support from your superiors?
Communication:
- How well does communication work in the company?
- Are you informed about important decisions and changes?
- Do you feel heard and taken seriously?
Corporate culture and values
Corporate culture:
- How would you describe the corporate culture?
- Do you share the company’s values?
- Do you feel welcome and valued in the company?
Development opportunities:
- What opportunities for professional development do you see in the company?
- Does the company support your training and career goals?
Work-life balance:
- How well can your professional life be reconciled with your private life?
- Does the company offer flexible working time models?
- Do you feel sufficiently supported by the company to reconcile family and career?
Suggestions for improvement
Do you have any general suggestions for improving the company?
Which topics do you think should be given more attention in the future?
Comments
Here you can add any other points that are important to you.
Hints
- The questions can be adapted to the needs of your company.
- Different types of questions can be used.
- The survey should be conducted anonymously in order to obtain honest answers.
- The results of the survey should be communicated transparently and translated into concrete measures.
Additional points
Motivation and commitment:
- How motivated and committed are you in your work?
- What could increase your motivation and commitment?
Health and well-being:
- How satisfied are you with your health and wellbeing?
- Does the company provide sufficient support for the health and wellbeing of employees?
Equality and diversity:
- Do you feel fairly treated and valued within the company, regardless of gender, background, religion or other characteristics?
Sustainability:
- How important is the issue of sustainability in the company to you?
- What could the company do to become more sustainable?
Download of Excel template “Employee questionnaire survey”
Download you’re free copy of the survey template file here. Of course you can customize the questionnaire template according to your wishes.
If you like my templates, I’m looking forward to a little donation 🙂
Customer survey form
A customer survey is essential to identify weaknesses and strengths of the business and to derive actions from them.
Here you will find a simple Microsoft Excel template to create a survey. Collect the data you need!
Details of the customer survey
Customer survey – [store name]
Thank you for taking the time to participate in our survey!
Your feedback is very important to us in order to continuously improve our products and services and provide you with an optimal shopping experience.
How satisfied were you with your last visit to our store?
(Please select an answer)
- Very satisfied
- Satisfied
- Neither satisfied nor dissatisfied
- Dissatisfied
- Very dissatisfied
What did you particularly like about your visit?
(Please select all answers that apply)
- Friendly and helpful staff
- Large selection of products
- Reasonable prices
- Clean and well-kept premises
- Fast and efficient service
- Pleasant atmosphere
- Other: (Please specify here)
What do you think could be improved?
(Please enter your suggestions here)
How likely is it that you will visit our store again in the future?
(Please select an answer)
- Very likely
- Probably
- Rather unlikely
- Unlikely
- Very unlikely
Would you recommend our business to others?
(Please select an answer)
- Yes, definitely
- Yes, probably
- Rather no
- No
- Definitely not
Additional information:
(Here you can ask additional questions about specific products, services or processes in your business).
Thank you for your participation!
Notes:
The length and content of the survey can be adapted to the needs of your business.
It is important that the questions are formulated clearly and comprehensibly.
Make sure that the survey is not too long so as not to overwhelm the participants.
Offer a variety of possible answers in order to obtain the most meaningful results possible.
Use the insights gained to improve your business and services.
Further tips:
Conduct the survey regularly to measure progress.
Offer participants an incentive to take part in the survey, e.g. a discount or a competition.
Publish the results of the survey on your website or social media.
I hope you find this questionnaire useful as a template for your customer survey.
Download the Excel template for the customer survey
Of course, you can edit the survey with a lot more options.
If you like my templates, I’m looking forward to a little donation 🙂
Questionnaire for event feedback
Below you will find all the questions from the Excel template.
Details of the event feedback
Thank you for your participation in our event!
In order to improve our future events, we would be very pleased if you could take a few minutes to give us your opinion.
General information
Event title:
Date of the event:
Your role at the event (e.g. participant, speaker, sponsor):
Satisfaction
How satisfied were you overall with the event?
- Very satisfied
- Satisfied
- Neither satisfied nor dissatisfied
- Dissatisfied
- Very dissatisfied
What did you particularly like about the event?
What do you think could be improved?
Content and speakers
How would you rate the relevance of the content to your needs?
- Very relevant
- Relevant
- Neither relevant nor irrelevant
- Irrelevant
- Very irrelevant
How would you rate the quality of the speakers/presentations?
- Very good
- Good
- Satisfactory
- Less good
- Poor
Organization and procedure
How would you rate the organization of the event?
- Very good
- Good
- Satisfactory
- Less good
- Poor
How would you rate the course of the event?
- Very good
- Good
- Satisfactory
- Less good
- Bad
Recommendation
Would you recommend this event to others?
- Yes, definitely
- Yes, probably
- Don’t know
- No, probably not
- No, definitely not
Why would you recommend the event or not?
Additional comments
Thank you very much for your time!
Download the feedback form for events
If you like my templates, I’m looking forward to a little donation 🙂
Resources for creating surveys
There are many useful sources you can use to create Excel sheets. Here are a few of them:
- Use Microsoft forms to create any kind of survey online!
- Create an online survey with onedrive (an explanation how to use Microsoft forms)
- Many free survey templates to download
How to create a survey – a video guide
